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Each tour is
specifically designed to suit your requirements
and meet your budget. We will provide a personal
service, including a visit to your club / team
to present the tour and answer your questions.
It is in our interest, to ensure that everything
is in place for you to relax and enjoy every aspect
of your time with us.
We are not able to
confirm your booking until you have submitted
your booking form and paid a deposit. We are often
asked to "hold" a particular tour, but
confirm this is not a booking. On accepting your
booking and deposit we will have made commitments
to various travel, accommodation and holiday companies.
Your attention is
drawn to our terms and conditions,
which upon completing and signing our booking
form, confirming in writing or paying a deposit
you will have accepted.
We have made every effort to keep our terms and
conditions as straightforward and clear as possible,
outlining our commitments to you and your responsibilities
to us.
We believe in providing
a quality professional and friendly service. We
want you to be able to recommend us to other clubs,
groups, schools, friends and colleagues. If you
have any questions, queries, complaints or observations,
or if something isn't quite what you expected,
please talk to us. We want to get everything right
for you and will go out of our way to provide
you with the level of customer service you would
expect. We can only maintain our level of customer
care with feedback from you.
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